The Recall Desk
ModerateFDA (Devices)·Z-0272-2014·Announced 2013-11-20

Biotene Moisturizing Mouth Spray Recalled for Incorrect Ingredient Labeling

GlaxoSmithKline is recalling Biotene Moisturizing Mouth Spray because the label lists sorbitol, but the product does not contain it.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The recall is classified as Moderate because it involves a minor labeling error where an ingredient (sorbitol) is listed on the label but is not present in the product, with no reported injuries or illnesses.

Plain-English summary

GlaxoSmithKline, LLC. is recalling 483,204 bottles of Biotene Moisturizing Mouth Spray, with xylitol, 44.3ml/1.5 FL. OZ. The product is used for the treatment of dry mouth and was distributed nationwide.

The recall was initiated because the product label indicates it is "Sweetened with xylitol and Sorbitol," however, the product does not contain sorbitol. This is a labeling error regarding the ingredients listed on the packaging.

Consumers who have purchased this product should check the lot numbers and UPC. The affected lot numbers are U3E031, U3E151, U3E211, U3F201, U3G031, U3G171, U3G231, and U3G311. The UPC is 048582001558.

The recalled product

Product
Biotene Moisturizing Mouth Spray, with xylitol, For dry mouth symptom relief, 44.3ml/1.5 FL. OZ., Sugar Free Sweetened with xylitol and sorbitol, GlaxoSmithKline, Consumer Healthcare, L.P., Moon Township, PA 15108. Biotene Mouth Spray is used for the treatment of dry mouth
Affected units
483,204

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (8)

  • UPC: 048582001558
  • Lot numbers U3E031
  • U3E151
  • U3E211
  • U3F201
  • U3G031
  • U3G171
  • U3G231 and U3G311.

Distribution

Distributed nationwide across the United States.