The Recall Desk
Agency classClass IIOur severity:SevereFDA (Devices)·Z-0185-2020·Announced 2019-10-30

Life Technologies Recalls Torrent Suite Dx Software for Incorrect Results

Life Technologies is recalling Torrent Suite Dx software because it may incorrectly display positive results for specific clinical variants.

The agency’s classification

FDA (Devices): Class II

Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.

This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The agency classified this as a Class II recall. Under the severity rubric, FDA Class II recalls are assigned a score of 4 (Severe), particularly when involving significant injury or property damage reports, or in the absence of explicit 'no injury' statements that would lower the score to 3.

Plain-English summary

Life Technologies Holdings Pte Ltd is recalling Torrent Suite Dx analysis software, a component of the Ion PGM Dx Instrument System. The software is identified by Catalog Number A29225 and is associated with the OEM Customer Software Sentosa SQ Suite Software v5.6.9.

The recall is due to a defect where the software incorrectly displays a positive result when a different analytical or de novo variant is detected at the same locus as a specified clinical variant. This issue affects the software available on the PGM Dx instrument. The recall involves a total of 400 units, comprising Ion+vela and chassis components.

The affected software was distributed in the United States to the states of Arizona, California, Colorado, Connecticut, Florida, Georgia, Indiana, Massachusetts, Maryland, North Carolina, New Jersey, New Mexico, New York, Oregon, Texas, Virginia, and Washington. It was also distributed internationally to South Korea, Italy, China, Japan, Singapore, Germany, Taiwan, and Poland. Because this is a software field action, no lot code is applicable for this part type.

The recalled product

Product
Torrent Suite Dx Software Version (IUO) 5.2 Catalog Number: A29225 OEM Customer Software: Sentosa SQ Suite Software v5.6.9
Affected units
400

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • therefore no lot code is applicable for this part type

Distribution

Distributed in 17 states:

Part of a larger recall action

This product is one of 4 recalled by Life Technologies Holdings Pte Ltd under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 4 products in this recall →

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