The Recall Desk
SevereFDA (Drugs)·D-1861-2019·Announced 2019-09-25

FDA Recalls Soothing Sore Relief Lidocaine Gel Due to Contamination

Ridge Properties, LLC is recalling Soothing Sore Relief (lidocaine) Liquid Gel, 4%, because the product was found to be contaminated and above specification for lidocaine assay.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The agency classification is FDA Class II, and the source text explicitly states the product was 'contaminated' and 'above specification,' which aligns with the rubric criteria for Severe severity (FDA Class II with significant quality issues).

Plain-English summary

Ridge Properties, LLC is recalling Soothing Sore Relief (lidocaine) Liquid Gel, 4%, in 1 Oz, 2 Oz, and 4 Oz bottles. The recall was initiated because the products were found to be contaminated and above specification for lidocaine assay.

The affected product is an over-the-counter medication manufactured, packed, and distributed by Pain Relief Naturally in Salem, Oregon. The specific lot number is 1135, with an expiration date of 12/27/2022. The total quantity involved is 104.1 ounces.

The product was distributed nationwide in the USA via internet sales through Amazon.com, ebay.com, Walmart.com, tatbalm.net, and Naturallyhl.com. Consumers should stop using the product and contact the retailer or manufacturer for a refund or replacement.

The recalled product

Product
Soothing Sore Relief (lidocaine) Liquid Gel, 4%, packaged in a) 1 Oz (NDC 69804-077-14), b) 2 Oz (NDC 69804-077-15), and c) 4 Oz (NDC 69804-077-16) bottles, OTC, Manufactured, packed & distributed by Pain Relief Naturally, Salem, OR 97301.

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • Lot # 1135
  • Exp 12/27/2022

Distribution

Distributed nationwide across the United States.

Part of a larger recall action

This product is one of 6 recalled by Ridge Properties, LLC under a single FDA (Drugs) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 6 products in this recall →