The Recall Desk
SevereCPSC·24235·Announced 2024-05-16

Electrolux Frigidaire and Kenmore Electric Ranges Recalled for Fire and Burn Hazards

Electrolux is recalling about 203,000 Frigidaire and Kenmore smooth-top electric ranges because heating elements can turn on unexpectedly, fail to turn off, or heat incorrectly, posing fire and burn risks. At least 212 incidents have been reported since 2009, including 14 fires and 8 burn injuries.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source documents significant injury and property damage reports: 14 confirmed fires and 8 burn injuries involving hands, arms, and smoke inhalation have been reported since the initial 2009 recall announcement. The defect presents an ongoing structural/functional hazard affecting thousands of units currently in homes.

Plain-English summary

Electrolux Home Products Inc. is reannouncing a recall of Frigidaire, Frigidaire Gallery, Frigidaire Professional, and Kenmore Elite smooth-top electric ranges. The recalled ranges have rear panel rotary knobs and digital displays and were sold in white, bisque, black, and stainless steel finishes. Approximately 203,000 units were sold through Sears and independent appliance stores nationwide from June 2001 through August 2009 for between $1,000 and $2,500.

Depending on the model, the surface heating elements can turn on spontaneously without being switched on, fail to turn off after being switched off, or heat to different temperatures than selected. These defects pose fire and burn hazards to consumers.

Since the original recall was announced in August 2009, Electrolux has received at least 212 reports of the ranges behaving erratically, including 14 reports of fires and 8 reports of injuries involving burns to hands or arms, as well as smoke inhalation.

Consumers should contact Electrolux toll-free at 888-845-8226 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at [email protected], or online at https://www.ema-recall.com/potentiometer, www.potentiometerrecall.com, or www.frigidaire.com to determine if their range is affected. Based on the serial number, Electrolux will determine if the range can be repaired or must be replaced. Consumers should not leave anything on the range when it is not in use. Repairable units receive free inspection and repair. Non-repairable units receive a $50 electronic gift card and reimbursement of up to $60 for haul-away fees once proof of purchase of a new range is provided.

The recalled product

Product
Frigidaire and Kenmore Smooth-top Freestanding Electric Ranges
Manufacturer
Electrolux Home Products Inc., of Charlotte, North Carolina
Hazard
  • fire
  • burn-injury
  • spontaneous-activation
  • failure-to-deactivate
Affected units
203,000

Distribution

Distributed nationwide across the United States.