The Recall Desk
HighFDA (Devices)·Z-2597-2025·Announced 2025-10-01

Philips CT Systems: Patient Table May Descend Unexpectedly

Philips is recalling CT systems because the patient support table may descend unexpectedly due to component misalignment after replacement, creating a risk of patient falls.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This FDA Class II recall describes a risk-of-harm medical device where unexpected table descent could cause patient falls or injury, but no illnesses or injuries have been reported, meeting the rubric criterion for High severity.

Plain-English summary

Philips is recalling three models of CT systems: Big Bore RT (Model 728242), Brilliance CT Big Bore Oncology (Model 728243), and Brilliance CT Big Bore (Model 728244). A total of 33 units have been distributed worldwide.

The patient support table (couch) on these systems may descend unexpectedly to its lowest position due to misalignment of a ball screw component after replacement. An unexpected descent of the table while a patient is positioned on it could result in patient falls or injury.

Affected systems have been distributed in the United States and internationally. Specific serial numbers are documented for each model: Model 728242 (Serial 766018), Model 728243 (17 units with various serial numbers), and Model 728244 (15 units with various serial numbers).

Users of these CT systems should contact Philips North America LLC immediately. Do not operate the affected equipment until the malfunction has been corrected.

The recalled product

Product
Philips CT systems labeled as the following: 1. Big Bore RT, Model Number: 728242. 2. Brilliance CT Big Bore Oncology, Model Number: 728243. 3. Brilliance CT Big Bore, Model Number: 728244.
Manufacturer
Philips North America Llc
Hazard
  • unexpected-descent
  • fall-risk

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • 1. Model Number: 728242
  • UDI-DI: 00884838095168
  • Serial Number: 766018. 2. Model Number: 728243
  • UDI-DI: N/A
  • Serial Numbers: 7179
  • 7238
  • 7273
  • 7418
  • 7467
  • 7608
  • 7634
  • 7618
  • 7801
  • 7925
  • 75111
  • 75045
  • 75119
  • 75035
  • 75132
  • 750019

Distribution

Distributed nationwide across the United States.