The Recall Desk
HighFDA (Devices)·Z-2242-2026·Announced 2026-06-03

GE CARESCAPE v5 telemetry servers may lose patient monitoring signal

GE HealthCare is recalling CARESCAPE Telemetry Server V5 ATO models because a persistent NO COMM or OFF NETWORK condition can cause potential loss of ECG and SpO2 monitoring.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: FDA Class II recall where patient ECG and SpO2 monitoring may be lost, a risk of harm with no injuries reported in the source.

Plain-English summary

GE HealthCare is recalling the CARESCAPE Telemetry Server V5 ATO Model, REF 2063702-101, used with the ApexPro CARESCAPE Telemetry Server (CTS) v5.0. The action covers 476 units.

GE HealthCare has become aware of a situation, which it describes as unlikely, where potential loss of ECG and SpO2 monitoring involving ApexPro CARESCAPE Telemetry Server v5.0 and v6.0 can result from a persistent NO COMM or OFF NETWORK condition at the CARESCAPE Central Station or CIC Pro Clinical Information Center. The FDA classified the action as Class II.

Distribution was worldwide. The servers are installed in hospital monitoring networks rather than sold to consumers.

Facilities should identify affected units using the REF number, UDI and serial or sales order numbers in the recall notice and follow the instructions issued by GE HealthCare.

The recalled product

Product
GE HealthCare CARESCAPE TELEMETRY SERVER V5 ATO MODEL, REF #2063702-101, Product Code SS9; used in conjunction with ApexPro CARESCAPE Telemetry Server (CTS) v5.0; Monitor, Physiological, Patient(With Arrhythmia Detection Or Alarms)
Affected units
476

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • UDI (01)00840682144773(10)v5.0.2R1C1
  • Serial Number or Sales Order Number: SS924160026SA
  • SS921080002SA
  • SS923080001SA
  • SS923080006SA
  • SS922460008SA
  • SS921320004SA
  • SS921320010SA
  • SS921320012SA
  • SS922120001SA
  • SS921210005SA
  • SS921060024SA
  • SS921060026SA
  • SS924290077SA
  • SS923290011SA
  • SS923290012SA
  • SS923290013SA
  • SS923290014SA
  • SS921520004SA
  • SS922080001SA

Distribution

Distribution scope not specified by the agency.

Part of a larger recall action

This product is one of 6 recalled by GE Medical Systems Information Technologies Inc under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 6 products in this recall →