The Recall Desk
ModerateFDA (Devices)·Z-2226-2023·Announced 2023-08-02

A901 Communication Manager Software Update Not Available for Intellis System

The A901 Communication Manager application did not receive a timely update to match the A710 Clinician Programmer software release for Intellis Neurostimulation Systems, creating a version mismatch.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: This is an FDA Class II recall involving a software version synchronization issue with no reported illness, injury, or death. The hazard is a version mismatch between companion applications; no clinical harm has been documented in the source.

Plain-English summary

Medtronic Neuromodulation has issued a Class II recall of the A901 Communication Manager Application, software used with the A710 Clinician Programmer application to support the Intellis Neurostimulation System. Two clinician tablets with serial numbers NPL3011706 and NPL3016791, distributed to Israel and Serbia, are affected.

When an update to the A710 Clinician Programmer software was released, the corresponding version of the A901 Communication Manager application was not made available for download. This version mismatch between the two interdependent applications prevents synchronized operation of the software tools that manage the neurostimulation system.

The recalled product

Product
A901 Communication Manager Application, used in conjunction with the A710 Clinician Programmer application..
Manufacturer
Medtronic Neuromodulation
Hazard
  • software-incompatibility

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • Serial numbers NPL3011706 and NPL3016791
  • UDI-DI 643169738058.

Distribution

Distribution scope not specified by the agency.