The Recall Desk
SevereFDA (Devices)·Z-2031-2025·Announced 2025-07-16

Mobile patient lift component may improperly latch, risking patient falls

The Hillrom Q-Link 13 quick-release hook component used in mobile patient lifts may improperly latch, potentially causing it to detach and result in patient falls.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: This is an FDA Class I medical device recall, which requires a minimum severity score of 4 per the rubric. The Q-Link 13's improper latching creates a critical safety defect in patient handling equipment that could result in equipment detachment and patient falls with serious injury risk.

Plain-English summary

Baxter Healthcare Corporation is recalling the Hillrom Q-Link 13 component, a quick-release hook attachment system used in mobile patient lift equipment. The affected lifts include the Uno 102 EE, Viking L, Viking XL, Viking M, Viking S, Viking XS, and LikoLight models, with approximately 9,899 units distributed worldwide.

The Q-Link 13 component may not latch properly, creating a false impression of secure attachment. Although the defect may initially appear stable enough to support weight, the component can gradually loosen and detach during use, risking patient injury from a fall.

All Q-Link 13 components manufactured between August 27, 2013 and February 27, 2025 are included in this recall, regardless of lift model. Users should contact Baxter Healthcare Corporation for replacement or proper disposal of affected units.

The recalled product

Product
Hillrom Q-Link 13 component, Product Code 3156509, used with the following Mobile Patient Lifts: 1) Uno 102 EE Mobile lift - Product Code 2010004; 2) Viking L Mobile lift - Product Code 2040044; 3) Viking XL Mobile lift - Product Code 2040043; 4) Viking M Mobile lift -
Manufacturer
Baxter Healthcare Corporation
Category
Medical Device — Patient Handling Equipment
Hazard
  • patient-fall
  • false-latching
  • equipment-detachment

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (12)

  • UDI/DI 00887761981775
  • 2) Product Code 2040044
  • UDI/DI 00887761981867
  • 3) Product Code 2040043
  • UDI/DI 00887761981850
  • 4) Product Code 2040045A
  • UDI/DI 00887761943193
  • 5) Product Code 2040006
  • UDI/DI N/A
  • 6) Product Code 2040007
  • 7) Product Code 2030001
  • UDI/DI N/A. .

Distribution

Distribution scope not specified by the agency.

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