The Recall Desk
HighFDA (Devices)·Z-2022-2024·Announced 2024-06-12

GlideScope Core 15-inch Monitor Software Issue Causes Potential Image Loss

Verathon recalls 1,706 GlideScope Core 15-inch FHD monitors due to a software defect in versions v1.7 and earlier. The defect can cause loss or degradation of image when the monitor is used with other connectable devices.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: FDA Class II recall of a medical monitor. No injuries or illnesses have been reported. Classified as High severity because this involves a risk-of-harm product where potential loss of image capability could impact patient safety, though no actual incidents have been documented.

Plain-English summary

Verathon, Inc., has recalled 1,706 GlideScope Core 15-inch FHD monitors (Model 0570-0437) due to a software defect affecting versions v1.7 and earlier. The defect creates the potential for loss of image or degradation of image quality when the monitor is used with other connectable devices.

The affected monitors were distributed nationwide in the United States as well as in Hong Kong, Indonesia, and Saudi Arabia.

The recalled product

Product
Brand Name: GlideScope Core 15-inch FHD Model/Catalog Number: 0570-0437 Software Version: Core 15 FHD v1.7 and earlier Product Description: Serialized Monitor
Manufacturer
Verathon, Inc.
Hazard
  • software-defect
  • image-loss
  • image-degradation

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • Software versions: v1.7 and earlier/UDI/DI: 00879123008596

Distribution

Distributed in 49 states:

  • AK
  • AL
  • AR
  • AZ
  • CA
  • CO
  • CT
  • DC
  • FL
  • GA
  • HI
  • IA
  • ID
  • IL
  • IN
  • KS
  • KY
  • LA
  • MA
  • MD
  • ME
  • MI
  • MN
  • MO
  • MS
  • MT
  • NC
  • ND
  • NE
  • NH
  • NJ
  • NM
  • NV
  • NY
  • OH
  • OK
  • OR
  • PA
  • RI
  • SC
  • SD
  • TN
  • TX
  • UT
  • VA
  • WA
  • WI
  • WV
  • WY