The Recall Desk
ModerateFDA (Devices)·Z-1919-2025·Announced 2025-06-18

Kendall SCD Comfort Sleeves may cause treatment delays due to software error

Kendall SCD Blended Comfort Sleeves may experience frequent E1 high-pressure errors due to software logic issues, potentially causing delays in therapy. Approximately 6517 cases distributed across the US and Japan are affected.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: FDA Class II recall with no reported illnesses, injuries, or deaths. The hazard is potential treatment delay from software-generated system alerts, which is a functional defect rather than a direct safety risk to patients.

Plain-English summary

The Kendall SCD Blended Comfort Sleeves (SKU 84021B) are subject to a Class II recall due to incorrect software logic in the system controller. The software defect may cause frequent E1 errors, which indicate high system pressure alerts.

These repeated error messages may cause delays in treatment or therapy administration. Affected healthcare providers and consumers may experience disruptions in care while addressing the errors.

Approximately 6517 cases have been distributed domestically within the United States (Alaska, California, Florida, Massachusetts, and Texas) and internationally to Japan. All lot numbers of this product are affected by the recall.

Consumers and healthcare facilities should contact Cardinal Health 200, LLC for guidance on resolving this issue and obtaining replacement units or corrective actions.

The recalled product

Product
Kendall SCD Blended Comfort Sleeves Knee Length Small - For use with Kendall SCD SmartFlow SKU 84021B Kendall SCD Small Comfort sleeves when used with the Kendall SCD Smartflow Controller
Manufacturer
Cardinal Health 200, LLC
Hazard
  • software-error
  • treatment-delay

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • UDI-DI (GTIN) 10885380186516 (EA) 50885380194687 (BX) ALL LOTS

Distribution

Distributed in 5 states:

  • AK
  • CA
  • FL
  • MA
  • TX