The Recall Desk
HighFDA (Devices)·Z-1917-2025·Announced 2025-06-18

SCD Comfort Knee Length Small Sequential Compression Device Recalled for Software Error

Cardinal Health recalls SCD Comfort Knee Length Small compression sleeves due to software logic errors causing frequent high-pressure alerts. The malfunction may delay patient treatment or therapy.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is an FDA Class II recall involving a functional defect (software error) in a therapeutic medical device. Although no injuries or illnesses have been reported, the potential for treatment delays in patient-critical equipment qualifies this as a risk-of-harm situation, warranting High severity.

Plain-English summary

Cardinal Health 200, LLC is recalling the SCD Comfort Knee Length Small (SKU 84021) Sequential Compression Device sleeves when used with the Kendall SCD Smartflow Controller due to incorrect software logic in the device controller.

The software error causes frequent E1 errors, which signal high system pressure conditions. These false alerts may delay patient treatment or therapy delivery.

Approximately 6,517 cases have been distributed within the United States (Alaska, California, Florida, Massachusetts, and Texas) and internationally to Japan. All product lots are affected.

Patients and healthcare facilities currently using affected devices should be aware of this potential operational issue.

The recalled product

Product
SCD Comfort Knee Length Small, SKU 84021; Kendall SCD Small Comfort sleeves when used with the Kendall SCD Smartflow Controller
Manufacturer
Cardinal Health 200, LLC
Hazard
  • software-error
  • high-pressure-alert
  • therapy-delay

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • UDI-DI (GTIN) 10885380186516 (EA) 50885380186514 (BX) ALL LOTS

Distribution

Distributed in 5 states:

  • AK
  • CA
  • FL
  • MA
  • TX