The Recall Desk
HighFDA (Devices)·Z-1917-2025·Announced 2025-06-18

SCD Comfort Knee Length sleeves recalled for software logic errors

Cardinal Health is recalling SCD Comfort Knee Length Small sleeves (SKU 84021) due to incorrect software logic that may cause frequent E1 errors and delay patient treatment.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is an FDA Class II recall of a medical device where incorrect software logic poses a risk of treatment delay—a potential harm scenario. The source text does not report any actual injuries or illnesses, but the risk of delayed therapy in a compression device indicates a High severity per the rubric's criterion for risk-of-harm products without reported adverse events.

Plain-English summary

Cardinal Health 200, LLC is recalling SCD Comfort Knee Length Small sleeves (SKU 84021) when used with the Kendall SCD Smartflow Controller. The recall affects approximately 6,517 cases.

Incorrect software logic in the device may cause frequent E1 errors, which indicate system high pressure conditions. This issue may cause delay in treatment or therapy for patients using the device.

The affected product was distributed domestically across Alaska, California, Florida, Massachusetts, and Texas, as well as internationally to Japan. All lots are included in this recall (UDI-DI: 10885380186516 for individual units; 50885380186514 for boxes).

Patients and healthcare providers currently using this device should contact Cardinal Health 200, LLC or consult their healthcare provider for instructions regarding continued use and potential replacement options.

The recalled product

Product
SCD Comfort Knee Length Small, SKU 84021; Kendall SCD Small Comfort sleeves when used with the Kendall SCD Smartflow Controller
Manufacturer
Cardinal Health 200, LLC
Hazard
  • software-logic-error
  • treatment-delay

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • UDI-DI (GTIN) 10885380186516 (EA) 50885380186514 (BX) ALL LOTS

Distribution

Distributed in 5 states:

  • AK
  • CA
  • FL
  • MA
  • TX