The Recall Desk
ModerateFDA (Devices)·Z-1799-2025·Announced 2025-05-28

Philips Ingenia 1.5T CX MRI System Alignment Error Potential

Philips is recalling Ingenia 1.5T CX MRI systems due to potential alignment errors in the cross reference line functionality when reviewing images with the MobiView application. This could affect image interpretation.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: This is an FDA Class II recall with no reported illnesses or injuries. The hazard is a potential alignment error in image review functionality, which represents a risk of misinterpretation rather than direct patient harm. No deaths, serious injuries, or hospitalizations are mentioned in the source text.

Plain-English summary

Philips North America LLC is recalling the Ingenia 1.5T CX magnetic resonance imaging (MRI) system, Model Number 781262. The recall addresses a potential for alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.

Nine units of this device have been distributed worldwide, including throughout the United States and internationally to countries including Canada, Australia, Japan, and many others.

Users of the affected systems should contact Philips North America LLC for guidance on this issue and any recommended corrective actions. Users should not rely on the cross reference line functionality in the MobiView application until further notice from the manufacturer.

The recalled product

Product
Product Name: Ingenia 1.5T CX; Model Number: 781262;
Manufacturer
Philips North America Llc
Hazard
  • image-alignment-error

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (11)

  • Model Number: 781262
  • UDI-DI: 00884838068445
  • Serial Numbers: 77059
  • 77120
  • 77158
  • 77161
  • 77178
  • 77182
  • 77191
  • 77193
  • 77203

Distribution

Distributed nationwide across the United States.