The Recall Desk
HighFDA (Devices)·Z-1799-2025·Announced 2025-05-28

Philips Ingenia 1.5T CX MRI System Alignment Error Recall

Philips MRI systems may experience alignment errors in the MobiView application's cross-reference line functionality when reviewing images. Nine units have been distributed worldwide.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This Class II recall involves a diagnostic medical imaging device where alignment errors could affect the accuracy of image interpretation. No injuries or illnesses have been reported, but the hazard presents a risk of potential diagnostic harm, meeting the rubric criterion for risk-of-harm products without reported injury.

Plain-English summary

Philips North America LLC is recalling certain Ingenia 1.5T CX MRI systems (Model 781262) due to potential alignment errors in the MobiView application's cross-reference line functionality. When reviewing MRI images, the cross-reference lines may not align correctly, which could affect image analysis.

Nine units of this MRI system have been distributed worldwide, including to the United States and 50+ other countries and territories. The affected serial numbers are: 77059, 77120, 77158, 77161, 77178, 77182, 77191, 77193, and 77203. No injuries or illnesses have been reported in connection with this issue.

The recalled product

Product
Product Name: Ingenia 1.5T CX; Model Number: 781262;
Manufacturer
Philips North America Llc
Hazard
  • alignment-error
  • diagnostic-error

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (11)

  • Model Number: 781262
  • UDI-DI: 00884838068445
  • Serial Numbers: 77059
  • 77120
  • 77158
  • 77161
  • 77178
  • 77182
  • 77191
  • 77193
  • 77203

Distribution

Distributed nationwide across the United States.