The Recall Desk
ModerateFDA (Devices)·Z-1792-2025·Announced 2025-05-28

Philips MR 7700 upgrade recalled for image alignment errors

Philips recalls upgrade to MR 7700 system due to potential alignment errors in MobiView cross-reference line functionality when reviewing images. No injuries or illnesses reported.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: This is a Class II FDA recall with no reported injuries, illnesses, or hospitalizations. The hazard is a functional software defect—alignment errors with potential impact—but no confirmed harm. Per the rubric, theoretical hazards without reported incidents score at most 3, warranting a Moderate classification.

Plain-English summary

Philips North America LLC is recalling an upgrade to the MR 7700 imaging system (Model 782130). The upgrade contains the MobiView application, which has potential alignment errors in cross-reference line functionality when reviewing images.

A total of 13 units have been distributed: 7 in the United States and 6 internationally to multiple countries. The affected units can be identified by serial numbers: 42030, 42066, 42151, 42211, 42248, 42376, 45001, 45007, 45236, 71613, 71907, 85643, and 85644.

No injuries or illnesses have been reported. Additional information about this recall is available from Philips North America LLC and the U.S. Food and Drug Administration.

The recalled product

Product
Product Name: Upgrade to MR 7700; Model Number: 782130;
Manufacturer
Philips North America Llc
Hazard
  • image-alignment-error
  • software-defect

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (15)

  • Model Number: 782130
  • UDI-DI: 00884838104402
  • Serial Numbers: 42030
  • 42066
  • 42151
  • 42211
  • 42248
  • 42376
  • 45001
  • 45007
  • 45236
  • 71613
  • 71907
  • 85643
  • 85644

Distribution

Distributed nationwide across the United States.