The Recall Desk
ModerateFDA (Devices)·Z-1790-2025·Announced 2025-05-28

Philips SmartPath to dStream Medical Imaging Software Alignment Error

Philips is recalling SmartPath to dStream for XR and 3.0T medical imaging software due to potential alignment errors in cross reference line functionality when reviewing images with the MobiView application.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: This is an FDA Class II recall with no reported illnesses or injuries. The hazard is a software alignment error that could affect image review accuracy but is not characterized as causing patient harm. Class II recalls without reported adverse events are classified as Moderate per the rubric.

Plain-English summary

Philips North America LLC is recalling the SmartPath to dStream for XR and 3.0T medical imaging software (Model Numbers 781270 and 782113) due to potential alignment errors in the cross reference line functionality when reviewing images generated with the MobiView application.

The recall affects 55 units total: 2 units in the US and 53 units in countries worldwide including Canada, Mexico, Brazil, Japan, South Korea, Australia, and numerous European and Middle Eastern countries.

Affected customers who have received these specific model numbers and serial numbers should contact Philips North America LLC for guidance. Users should be aware of the potential for misalignment when using the cross reference line feature in MobiView to review images.

The recalled product

Product
Product Name: SmartPath to dStream for XR and 3.0T; Model Numbers: (1) 781270, (2) 782113;
Manufacturer
Philips North America Llc
Hazard
  • alignment-error
  • image-display

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • Model Numbers: (1) 781270
  • (2) 782113
  • UDI-DI: (1) 00884838095083
  • (2) 00884838098909
  • Serial Numbers: (1) 17283
  • 17299
  • 17321
  • 17356
  • 17357
  • 17369
  • 17378
  • 17398
  • 17416
  • 17425
  • 17473
  • 17490
  • 17499
  • 17550
  • 17564
  • 17565

Distribution

Distributed nationwide across the United States.