Medical imaging software measurement accuracy error in Centricity PACS RA1000
GE Healthcare's Centricity PACS RA1000 medical imaging software may display inaccurate distance and area measurements on magnified or scaled images, potentially affecting diagnostic accuracy.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: This is an FDA Class II recall of a medical imaging device with potential for patient harm. The software measurement defect could affect diagnostic accuracy. No harmful outcomes are documented in the source, making this a risk-of-harm product where injury has not yet been reported.
Plain-English summary
GE Healthcare has recalled Centricity PACS RA1000, a picture archiving and communication system (PACS) software used in medical imaging. The software may display inaccurate measurement values when distance and area measurements are performed on magnified images or, specifically in ZFP applications, on lossy images that have been scaled down from their original resolution.
The measurement inaccuracies could affect clinical decision-making if the incorrect values influence diagnosis or treatment planning. The defect affects software versions 3.0 through 3.2 SP8, 4.0 through 4.0 SP14, 6.0 through 6.0 SP10.3, and 7.0 through 7.0 SP0.0.4.7. Approximately 676 units have been distributed worldwide and across all U.S. states.
Users of affected Centricity PACS RA1000 systems should verify measurement values by visual inspection of images and should not rely solely on the software's measurement calculations. Contact GE Healthcare for guidance on software updates or patched versions.
The recalled product
- Product
- Centricity PACS RA1000
- Manufacturer
- GE Healthcare, LLC
- Affected units
- 676
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (8)
- a. Software Version 3.0 through 3.2 SP8
- No GTIN/DI (Code: 2051372-0XX
- 2064678-0XX) b. Software Version 4.0 through 4.0 SP14
- GTIN/DI 00840682124447 (Code: 2062264-0XX)
- c. 6.0 through 6.0 SP10.3
- GTIN/DI: 00840682104821 (Code: 2094628-0XX)
- d. 7.0 through 7.0 SP0.0.4.7
- GTIN/DI: 00840682145558 (Code: 5824366-0XX)
Distribution
Part of a larger recall action
This product is one of 5 recalled by GE Healthcare, LLC under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 5 products in this recall →Related recalls
Same manufacturer · GE Healthcare, LLC
See all →- HighGE SIGNA Premier MRI magnets may have ferrous fittings fitted
FDA (Devices) · 2026-04-08
- HighGE Medical Imaging Software: Inaccurate Measurements in Global Stack Viewport
FDA (Devices) · 2022-08-31
- HighGE Healthcare CT, PET, and NM Patient Tables May Drop During Service
FDA (Devices) · 2022-08-17
- HighGE Centricity PACS Software fails to notify of exam study modifications
FDA (Devices) · 2022-08-03
- SevereGE Healthcare Anesthesia Systems Recalled for Potential Transducer Connection Reversal
FDA (Devices) · 2022-07-27
Same hazard · measurement error
See all →- ModeratePhilips MR 7700 MRE Upgrade MRI Equipment Stiffness Value Error Risk
FDA (Devices) · 2026-05-06
- HighPhilips Evolution Upgrade 1.5T MRI Stiffness Calculation Error
FDA (Devices) · 2026-05-06
- ModeratePhilips SmartPath to Ingenia Elition X MR Elastography Stiffness Value Errors
FDA (Devices) · 2026-05-06
- ModeratePhilips Ingenia Ambition X MRI Systems Stiffness Value Error Recall
FDA (Devices) · 2026-05-06
- ModeratePhilips Achieva 1.5T MRI System MRE Protocol Parameter Error Recall
FDA (Devices) · 2026-05-06
Similar recalls
- ModerateGE Healthcare Recalls Imagecast PACS Software Due to Measurement Errors
FDA (Devices) · 2014-01-22
- HighGE Centricity Medical Imaging Software Displays Inaccurate Measurements
FDA (Devices) · 2022-07-13
- HighGE Healthcare Recalls Centricity PACS Software Due to Data Association Errors
FDA (Devices) · 2026-09-23
- HighGE Healthcare Recalls Centricity PACS-IW Due to Inaccurate X-Ray Measurements
FDA (Devices) · 2015-11-11
- HighMedical imaging software measurements incorrect in specific cases
FDA (Devices) · 2024-03-13
- HighGE Medical Imaging Software: Inaccurate Measurements in Global Stack Viewport
FDA (Devices) · 2022-08-31