The Recall Desk
SevereFDA (Devices)·Z-0863-2024·Announced 2024-02-07

Smiths Medical Medfusion Model 3500 Syringe Pump Software Defects

Smiths Medical recalls Medfusion Model 3500 syringe pumps (software versions before v6.0.0) due to multiple programming defects that could affect medication delivery rates, timing, and accuracy.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: FDA classified this as a Class I recall, indicating reasonable probability the product could cause serious adverse health consequences or death. Software defects directly affecting medication delivery in an infusion pump present serious risks to patient safety regardless of whether specific illnesses have been reported.

Plain-English summary

Smiths Medical is recalling all Medfusion Model 3500 syringe pumps with software versions before v6.0.0 (including v3.X, v4.X, and v5.0.0). Approximately 93,177 affected pumps have been distributed worldwide. These pumps contain multiple software defects that could compromise safe medication delivery.

The specific defects include: medication delivery occurring while the motor is not running with a high-priority alarm; infusions restarting with incorrect parameters; screen lock and auto-lock malfunctions; interruption of bolus or loading dose delivery; incorrect display of bolus or loading dose values; delivery of loading doses below minimum recommended rates; motor rate calculation errors; incorrect recall of saved settings; and configuration file corruption. Each of these defects could affect medication delivery accuracy and timing.

All identified defects have been corrected in software version v6.0.0 (released in 2012) and all subsequent software versions. Healthcare providers and patients using affected pumps should immediately verify their software version and upgrade to v6.0.0 or later. Contact Smiths Medical for technical assistance with upgrading if needed.

The recalled product

Product
smiths medical Medfusion Model 3500 Syringe pump
Manufacturer
Smiths Medical ASD Inc.
Hazard
  • medication-delivery-error
  • infusion-rate-error
  • software-malfunction

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • All Medfusion Model 3500 pumps with software v3.X
  • v4.X

Distribution

Distribution scope not specified by the agency.