The Recall Desk
HighFDA (Devices)·Z-0738-2025·Announced 2025-01-01

Siemens Blood Analysis System Software Malfunction May Cause Patient Identification Error

Siemens epoc NXS Host blood analysis systems are recalled due to a software malfunction that can assign incorrect patient names to blood tests, potentially leading to misdiagnosis or mistreatment.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a Class II recall of a risk-of-harm medical device where no illnesses or injuries have been reported. The software malfunction creates potential for serious patient harm through misdiagnosis or mistreatment if wrong patient identification is not caught, meeting the rubric criterion for High severity.

Plain-English summary

The Siemens epoc NXS Host is a blood analysis system intended for use by trained medical professionals in laboratory and point-of-care settings. The device performs quantitative testing of heparinized or un-anticoagulated arterial, venous, or capillary blood samples.

Siemens Healthcare Diagnostics is recalling the device due to a software malfunction in version 4.14.9. Under specific conditions, if a user does not ensure verification of the correct patient name, the device can assign an incorrect patient name to a blood measurement. This incorrect patient identification can be saved with the test result.

The software malfunction has the potential to impact patient safety through misdiagnosis and/or mistreatment by clinicians if the wrong patient information is used to interpret or act on the test result. The device is distributed nationwide and internationally.

The recalled product

Product
epoc NXS Host; Siemens Material Number (SMN): 11413517(MX) ; Software Version Number: 4.14.9. Intended for use by trained medical professionals as an in vitro diagnostic device for the quantitative testing of samples of heparinized or un-anticoagulated arterial, venous or capi
Manufacturer
Siemens Healthcare Diagnostics, Inc.
Hazard
  • patient-misidentification
  • software-malfunction

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (3)

  • Siemens Material Number: 11413517
  • UDI-DI: 00630414605838
  • Software Version Number: 4.14.9.

Distribution

Distributed nationwide across the United States.