The Recall Desk
HighFDA (Devices)·Z-0576-2024·Announced 2023-12-27

Philips Inclusive CT Systems: Software Errors in Image Display and Interpretation

Philips North America is recalling 330 Philips Inclusive CT imaging systems due to software issues causing incorrect image display, errors in image interpretation, and patient exposure to incorrect images and system functions during clinical use.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is an FDA Class II recall of a diagnostic imaging device with software defects affecting core diagnostic functions: image display and interpretation. These defects create a risk of patient harm through potential misdiagnosis or incorrect clinical decisions. Per the FDA recall severity rubric, a risk-of-harm medical device warrants a High severity rating.

Plain-English summary

Philips North America Llc is recalling 330 Philips Inclusive CT imaging systems worldwide. The Philips Inclusive CT is a whole-body computed tomography x-ray system that reconstructs x-ray transmission data into cross-sectional images of the body.

The recall addresses three software issues: incorrect image display, errors in interpreting patient images during the image reporting process, and patient exposure to incorrect images or system functions during clinical use. These defects may affect the diagnostic accuracy of imaging information provided to clinicians.

Affected systems were distributed domestically across multiple U.S. states and internationally to numerous countries. This is an FDA Class II recall.

The recalled product

Product
The device is a whole-body CT x-ray system. The acquired x-ray transmission data is reconstructed by computer into cross-sectional images of the body taken at different angles and planes. The system also includes signal analysis and display equipment, patient and equipment suppor
Manufacturer
Philips North America Llc
Hazard
  • image-display-error
  • image-interpretation-error

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • System Code: 728143 and 728144
  • UDI: (01)00884838105508(21)34035
  • (01)00884838105508(21)34029
  • (01)00884838105508(21)34030
  • (01)00884838105508(21)550007
  • (01)00884838105508(21)550009
  • (01)00884838105508(21)550068
  • (01)00884838105508(21)550012
  • (01)00884838105508(21)550044
  • (01)00884838105508(21)550049
  • (01)00884838105508(21)34021
  • (01)00884838105508(21)34076
  • (01)00884838105508(21)34094
  • (01)00884838105508(21)500519
  • (01)00884838105508(21)550024
  • (01)00884838105508(21)550048
  • (01)00884838105508(21)550062
  • (01)00884838105508(21)550003
  • (01)00884838105508(21)34063
  • (01)00884838105508(21)550027

Distribution

Distributed in 25 states:

  • AL
  • AR
  • AZ
  • CA
  • FL
  • GA
  • HI
  • IL
  • IN
  • KY
  • LA
  • MD
  • ME
  • MI
  • MS
  • NC
  • NJ
  • NM
  • NY
  • OH
  • OK
  • PA
  • RI
  • TN
  • TX