The Recall Desk
Agency classClass IIOur severity:HighFDA (Devices)·Z-0522-2024·Announced 2023-12-20

SynchroMed Model A10 Infusion Pump Software Display Error

Medtronic is recalling 2,543 SynchroMed Model A10 infusion pumps with software version 1.1.300 due to missing decimal separators on parameter display screens. The omission could lead to misinterpretation of dosing parameters.

The agency’s classification

FDA (Devices): Class II

Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.

This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This Class II recall involves a software display defect on a critical medical device with potential for dosing error, but no injuries or adverse events have been reported, placing it in the High severity category per the rubric.

Plain-English summary

Medtronic Inc. is recalling 2,543 SynchroMed Model A10 infusion pumps (GTIN 00643169771031) equipped with software version 1.1.300. The recall applies globally to devices distributed internationally.

The affected software is missing a decimal separator (comma) in parameter range guidance values displayed on programming screens, including Catheter, Reservoir, Infusion, Bolus, myPTM, and Alarm screens. This formatting omission could lead users to misinterpret the intended parameter values during device programming.

Healthcare facilities and individuals using affected units should contact Medtronic directly for updated software or device replacement guidance. No injuries or adverse events have been reported as of the recall date.

The recalled product

Product
Medtronic SynchroMed, Model A10
Manufacturer
Medtronic Inc.
Affected units
2,543

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • GTIN 00643169771031
  • All serial numbers with software version 1.1.300.

Distribution

Distribution scope not specified by the agency.

Similar recalls