GE Vscan Extend Ultrasound Devices May Not Power On Due to Battery Depletion

Plain-English summary

GE Healthcare, LLC is recalling the Vscan Extend portable ultrasound device (also sold as "Vscan Extend Dual Wi-Fi") with model numbers H41212RL and H41212YZ. The affected devices may fail to power on due to complete battery depletion.

The battery depletion occurs because the device does not power off in certain conditions: when the battery is removed without the device being turned off first, or when the device is connected to a computer without AC power. In these scenarios, the device remains powered and continues to draw down the battery until it is completely depleted, making it impossible to power on.

Approximately 1,115 units of the Vscan Extend have been distributed domestically throughout the United States and Puerto Rico, as well as internationally. Consumers are advised to ensure the device is fully powered down before removing the battery or disconnecting from AC power.

GE Healthcare is notifying customers of the recall. Users should contact GE Healthcare for instructions on proper device operation and for information about recall remediation options.

The recalled product

Product

GE Vscan Extend, being sold as "Vscan Extend Dual Wi-Fi"

Manufacturer

GE Healthcare, LLC

Category

Medical Device — Portable Ultrasound System

Hazard

• battery-depletion
• power-on-failure

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Distribution

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