The Recall Desk
HighFDA (Devices)·Z-0306-2024·Announced 2023-11-22

Philips Spectral CT on Rails Software Crash During Fluoroscopy Operations

Philips is recalling the Spectral CT on Rails (Model 728334, Software Version 5.1.0) due to a software crash that occurs when CCT Fluoroscopy mode and foot pedal are activated simultaneously. The crash requires system restart.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: FDA Class II medical device recall with no reported illnesses or injuries. Medical imaging equipment constitutes a risk-of-harm product, and the identified software crash represents a reproducible hazard affecting clinical operations. This fits the rubric criterion for high severity: risk-of-harm products where injury has not yet been reported.

Plain-English summary

Philips North America is recalling the Spectral CT on Rails, Software Version 5.1.0 (Model 728334), due to a software crash that occurs during clinical operation. When an operator activates CCT Fluoroscopy mode while simultaneously pressing the CCT foot pedal, the system crashes and must be restarted.

One unit with Lot Code 1005 has been distributed to a facility in Minnesota. Operators and clinical engineering staff should avoid simultaneous activation of these two features until Philips North America provides a software update or mitigation.

Facilities using this equipment should contact Philips North America for technical guidance and information regarding software updates or alternative procedures. Any incidents or adverse events associated with this issue should be reported to both Philips and the FDA.

No illnesses or injuries have been reported in connection with this recall. The FDA has classified this as a Class II recall.

The recalled product

Product
Spectral CT on Rails, Software Version 5.1.0, Model Number 728334
Manufacturer
Philips North America
Hazard
  • software-crash
  • system-unavailability

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • UDI-DI: 00884838103627
  • Lot Code: 1005

Distribution

Distributed nationwide across the United States.