The Recall Desk
HighFDA (Devices)·Z-0020-2025·Announced 2024-10-16

Philips IntelliVue Patient Monitor Software Configuration Disables Enhanced ECG Alarms

Philips patient monitors with Option CP2 software version P.01.01 were factory-configured incorrectly, leaving enhanced arrhythmia detection alarms disabled. Affected devices will not trigger yellow alarms for enhanced arrhythmia detection.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is FDA Class II recall of a patient monitoring device where a critical function (arrhythmia detection alarms) is disabled due to incorrect factory configuration. Although no illnesses or injuries are reported in the source text, the disabled functionality poses a risk of harm in clinical settings.

Plain-English summary

Certain Philips IntelliVue Patient Monitor models (MX400, MX450, MX500, MX550) with software version P.01.01 and Option CP2 were configured incorrectly during manufacturing. The Enhanced ECG Capabilities provided by Option CP2 were not properly enabled in these devices. As a result, the monitors will not provide yellow alarms for enhanced arrhythmia detection.

This recall affects 153 units that were distributed outside the United States, specifically to Denmark, France, Germany, Japan, and the United Kingdom. The affected devices are identified by their specific serial numbers and UDI codes, which are listed by the manufacturer.

This recall was retrospectively reported, meaning it is being reported after the devices had already been distributed.

The recalled product

Product
IntelliVue Patient Monitor MX400/MX450/MX500/MX550 with software version P.01.01 and ordered with Option CP2 are affected as follows: 1) IntelliVue MX400 866060; 2) IntelliVue MX450 866062; 3) IntelliVue MX500 866064; 4) IntelliVue MX550 866066 Indica
Manufacturer
Philips North America Llc
Hazard
  • configuration-error
  • disabled-arrhythmia-detection

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (2)

  • UDI-DI: (01)00884838038769(21)
  • (01)00884838038776(21)

Distribution

Distribution scope not specified by the agency.