The Recall Desk
HighCPSC·25164·Announced 2025-02-27

ARVA Neo BT Pro Avalanche Transceivers Recalled for Battery Drain Risk

ARVA Neo BT Pro Avalanche Transceivers with defective fuses may lose battery power during use, preventing emergency transmission in avalanche rescues. About 1,067 units sold between September 2022 and January 2025 are affected.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This product is specifically designed for emergency use in avalanche rescues. The defective fuse can cause complete battery drain, preventing emergency transmission when rescuers need the device most. No injuries have been reported to date, but the potential for serious injury or death is significant given the life-safety nature of the product and its critical function.

Plain-English summary

ARVA Neo BT Pro Avalanche Transceivers are being recalled due to a defective fuse that can cause battery power to drain unexpectedly. When the fuse fails, the transceiver may lose power during use, preventing emergency transmission in avalanche rescue scenarios.

The recall affects about 1,067 units sold between September 2022 and January 2025 through winter sporting goods stores nationwide and online retailers including arva-equipment.com, backcountry.com, and Evo.com. Affected units have serial numbers ranging from NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329, located inside the battery compartment lid. The devices cost approximately $430.

Consumers should immediately stop using the recalled transceiver and contact ARVA for a free inspection and repair. The company will provide a prepaid shipping label to return the device. ARVA can be reached toll-free at 844-636-2782 from 9 a.m. to 5 p.m. Mountain Time, Monday through Friday, or online at https://us.arva-equipment.com/content/1488-recall or https://us.arva-equipment.com/module/arvaextra/productrecall.

The recalled product

Product
ARVA Neo BT Pro Avalanche Transceivers
Manufacturer
Nic Impex ARVA Corp., of Orem, Utah
Category
Consumer Product — Outdoor Safety Equipment
Hazard
  • defective-fuse
  • battery-drain
  • loss-of-emergency-transmission
Affected units
1,067

Distribution

Distributed nationwide across the United States.

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